We believe every Filipino player deserves to know exactly how their personal information is collected, used, and protected. This Privacy Policy explains our practices clearly and honestly, so you can enjoy the platform with full confidence.
Last updated: 2025. This policy applies to all users of the orionplay ph platform in the Philippines.
When you register an account on orionplay ph, we collect personal information including your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification purposes. We also collect transactional data such as deposit and withdrawal records,game history, and betting activity generated during your sessions on the platform. Device and technical data — such as your IP address, browser type, operating system, and session timestamps — are collected automatically when you access the platform. We may also collect location data at the country or region level to ensure compliance with Philippine gaming regulations and to tailor your experience appropriately. All information collected is limited to what is genuinely necessary for the safe and lawful operation of the platform.
Your personal data is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with regulatory requirements applicable in the Philippines. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — these communications are essential and cannot be opted out of while your account remains active. Aggregated and anonymised usage data helps us improve platform performance, identify technical issues, and develop new features that better serve Filipino players. We do not use your personal data to build advertising profiles or sell insights to marketing companies. Any use of your data beyond what is described in this policy will only occur with your explicit consent or as required by applicable Philippine law.
orionplay ph uses cookies and similar technologies to keep you logged in between sessions, remember your platform preferences, and maintain the security of your account. Essential cookies are required for the platform to function correctly and are always active; they do not track your activity across other websites. We may use analytics cookies to understand how players navigate the platform so we can improve the overall experience — these are anonymised and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain platform features. We do not use third-party advertising cookies or cross-site tracking technologies.
We do not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — strictly under data processing agreements that require them to protect your information to the same standard we apply. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if compelled by law or a valid legal order. Any such disclosure will be limited to the minimum information necessary to satisfy the legal requirement. We will notify you of any such disclosure where we are legally permitted to do so.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. When your data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be linked to you. You may request early deletion of certain data by contacting our support team, subject to our legal retention obligations. We will confirm the outcome of any deletion request within a reasonable timeframe.
As a user of orionplay ph based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete data that is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a complaint or query is being resolved. To exercise any of these rights, please contact our support team with your account details and a clear description of your request. We aim to respond to all data rights requests within 30 days. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the orionplay ph platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on our servers. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to maintain the integrity of our systems. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant authorities as required by applicable Philippine law.
We may update this Privacy Policy from time to time to reflect changes in our platform, applicable law, or industry best practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly via your registered email address or an in-platform notification. Your continued use of orionplay ph after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how we handle your data. If you have any questions about this policy or our data practices, please contact our support team at any time.
Common questions Filipino players ask about how orionplay ph handles personal data.
Your data is safe with us. Join thousands of Filipino players who trust orionplay ph for a secure, mobile-first entertainment experience — with real PHP payouts and 24/7 support.